Terms of use

Welcome to Notary Directly. These Terms of Use govern your access to and use of our website, services, and any associated digital tools or communications. By using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using any part of the Notary Directly website, including scheduling an appointment or submitting a document for review or notarization, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. We may update these terms from time to time without notice, and your continued use of the service constitutes acceptance of those changes.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts in your jurisdiction to use our services. By using our site, you represent and warrant that you meet all applicable eligibility requirements.

3. Description of Services

Notary Directly offers professional notary services in Singapore, including but not limited to:

  • Notarization of documents

  • Certification of true copies

  • Legalization and apostille assistance

  • Document consultation

All services are subject to availability, applicable laws, and the discretion of our licensed notaries.

4. User Responsibilities

You agree to:

  • Provide accurate, current, and complete information.

  • Present valid identification for identity verification during notarization.

  • Refrain from using our services for fraudulent or unlawful purposes.

  • Follow any specific requirements outlined by your legal or government authority regarding the notarization process.

Failure to comply may result in refusal of service or termination of your access to the platform.

5. Intellectual Property

All content on this website — including text, design, logos, icons, images, and software — is the property of Notary Directly and is protected by Singaporean and international copyright laws. You may not use, reproduce, or distribute any material from our website without prior written permission.

6. Privacy

We are committed to protecting your personal data. All information collected through our website or during service provision is governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of information as described in that policy.

7. Service Disclaimer

Notary Directly is not a law firm and does not offer legal advice. Any content or communication from our platform, staff, or notaries should not be interpreted as legal counsel. Our services are limited to document verification, witness signatures, and legal notarization as defined by Singaporean law.

We do not guarantee that a notarized document will be accepted by all international authorities or institutions. It is the client’s responsibility to confirm the specific requirements of the receiving party or jurisdiction prior to using our service.

Notary Directly is not liable for any loss, damage, or legal consequences arising from misuse, misunderstanding, or rejection of notarized documents.

8. Refund Policy

We strive for complete client satisfaction. However, due to the nature of legal services, notarization fees are non-refundable once a service has been completed, regardless of the outcome or later rejection of the document by third parties.

Refunds may be considered in the following cases:

  • If you cancel your appointment with at least 24 hours’ notice.

  • If Notary Directly is unable to provide the service due to internal error or technical failure.

  • If payment was made in error for a service not rendered.

To request a refund, please contact us at support@notarydirectly.com with proof of payment and details of the issue. All refund requests are subject to review and approval at our sole discretion.

9. Limitation of Liability

To the fullest extent permitted by law, Notary Directly shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or reliance on any information obtained from us.

10. Governing Law

These Terms of Use are governed by the laws of the Republic of Singapore. Any disputes arising from these terms or use of the services will be resolved under the exclusive jurisdiction of the Singaporean courts.

11. Contact Us

If you have any questions about these Terms of Use, Service Disclaimer, or Refund Policy, please contact our support team at:

Email: support@notarydirectly.com