Privacy policy

At Notary Directly, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our platform or submitting your information, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Full name, phone number, email address

  • Document Information: Files and personal data contained in documents submitted for notarization

  • Identity Verification Data: Identification documents, signatures

  • Transactional Information: Payment details (processed securely through third-party platforms)

  • Technical Data: IP address, browser type, operating system, and usage logs

We collect this data through online forms, email communications, appointment bookings, and cookies.

2. How We Use Your Information

Your data is used to:

  • Deliver our notary and legal-related services

  • Verify your identity and ensure compliance with legal obligations

  • Process transactions and issue invoices or receipts

  • Contact you regarding appointments or service updates

  • Improve our website and service experience

  • Comply with regulatory requirements, including anti-fraud and anti-money laundering laws

We do not sell or rent your personal data to third parties.

3. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and reporting obligations. Once your data is no longer required, it is securely deleted or anonymized.

4. Cookies Policy

Our website uses cookies to enhance your experience and gather anonymous analytics. Cookies are small text files stored on your browser that help us:

  • Understand website usage and visitor behavior

  • Maintain session settings and language preferences

  • Analyze traffic for service optimization

Types of cookies we use:

  • Essential Cookies: Required for the basic operation of the site

  • Performance Cookies: Used for analytics and improvements

  • Functional Cookies: Save your preferences and login details

You may disable cookies through your browser settings, but some features of the website may not function properly as a result.

5. Data Security

We implement industry-standard security protocols to protect your personal information, including encryption, secure socket layer (SSL) protection, and limited access to sensitive data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We may share your data only with:

  • Licensed notaries or legal staff required to perform services

  • Government or regulatory bodies as required by law

  • Third-party service providers such as payment processors or document couriers, solely for operational purposes

Each third party is bound by strict confidentiality agreements and data protection standards.

7. Your Rights Under GDPR

If you are a resident of the European Union or accessing our services from within the EU, you are entitled to specific rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of your personal data

  • Right to Rectify: Correct incomplete or inaccurate data

  • Right to Erasure: Request deletion of your data where legally permissible

  • Right to Restrict Processing

  • Right to Data Portability

  • Right to Object to Processing

To exercise any of your rights, please contact us at support@notarydirectly.com. We will respond within 30 days.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend you review their privacy policies before submitting any data.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a child has provided us with information, please contact us immediately for removal.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. You are encouraged to review this policy regularly.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:

📩 Email: support@notarydirectly.com

We are committed to resolving privacy concerns in a fair and transparent manner.